Cancellation policy

Subscription and Cancellation Policy

Last updated: October 10, 2026

Subscribe & Save is available on eligible products. Your selected delivery frequency, recurring price, discount and any taxes or shipping charges are displayed before purchase. Current available delivery frequencies for eligible coffee products are every 2, 4 or 6 weeks, with a 5% subscription discount.

Recurring payments

By selecting a subscription and completing checkout, you authorize recurring charges to your selected payment method at the agreed frequency until you cancel. A new order is created for each successful renewal.

Manage or cancel

You can manage or cancel future renewals from your customer account under Subscriptions. You may also request help at info@melocreamcoffee.com or through our contact form. Make changes or cancel before the next scheduled charge. Support requests require time to process; use your account for an immediate cancellation when available. Any successful cancellation stops future renewals.

Cancellation does not automatically refund or cancel an order already charged, prepared or shipped. For those orders, our Refund Policy applies. Available subscription-management options are shown in your account.

Payment issues and changes

If a recurring payment fails, your payment may be retried and delivery may be delayed until payment succeeds. We will provide notice of material subscription-price or billing changes as required by law. Your applicable consumer rights are unaffected.