Shipping policy

Shipping Policy

Last updated: October 10, 2026

Our coffee is prepared to order. Please allow approximately 2–5 business days for processing before shipment, followed by approximately 1–5 business days in transit for most U.S. orders. Processing and transit are separate: most U.S. deliveries take approximately 3–10 business days from the order date.

These are estimates, not guaranteed delivery dates. Weekends, holidays, peak demand, weather and carrier delays can extend delivery times. Any shipping charge or free-shipping offer applicable to your order is shown at checkout.

We use USPS, UPS or FedEx depending on the order and destination. Tracking is provided when available. A tracking number or “pre-shipment” status means a label has been created and does not necessarily mean the carrier has received the package. Expedited delivery is not currently offered.

Addresses and delivery concerns

Please check your shipping address before placing your order. Contact us immediately at info@melocreamcoffee.com or through our contact form if a correction is needed; changes cannot be guaranteed once preparation or fulfillment has begun. If your order is delayed, damaged or missing, contact us with your order number so we can investigate and help resolve the issue. Please do not return coffee without contacting us.

International orders

If international delivery is available for your destination, eligibility and shipping charges are shown at checkout. International delivery takes longer and may be delayed by customs. Import duties, taxes and clearance fees are not included unless specifically stated at checkout. Contact us with any delivery problem; your applicable statutory rights are unaffected.